- Shipping & Returns
Shipping & Returns
I will do exchanges or returns for all domestic order, returns only for international orders, within 14 days, buyer pays all shipping costs for returns or exchanges except on damaged merchandise due to manufacturer defects or a shipping damage claim.
It's guaranteed to get to you in the condition described or I will refund you or exchange it for another of the same item.* I do exchanges or returns on damaged merchandise due to manufacturer defects or shipping damage. I am more than willing to see that you are a happy customer.
- Exact exchanges may not always be possible. In such cases you can pick something(s) of equal value or ask for a refund.
- Products must be in new, unused, re-sellable condition with original packaging. Unless it is a manufacturer or shipping damage claim.
- In rare instances during packaging items may accidentilly be damaged, in this case we will notify the buyer immediatly. To compensate we will either offer a full refund or another item or items of eqaul value in place of the lost or damaged item(s), buyers choice.
(INTERNATIONAL BUYERS: Buyer pays return shipping.)
10% restocking fee for all returns (excluding manufaturer defects and insurance claims)
*TIERED FLAT RATE SHIPPING:
· From $1.99 to $8.49, unless stated otherwise.
- Shipping will vary from listing to listing. Please see each listing.
- Each additional item: $.50 ea.
- Sizzix machines not included
*Orders of $75 or more are Free Shipping!!!
· Any number of items
· Applies to the entire order, except machines.
· Domestic orders only
· Sizzix machines not included
Combined shipping, if any, is automatically applied to all orders with two or more items shipped to the same location at the same time.
APO's or FPO's please verify that there address is domestic before shipping.
Disregard all domestic shipping rules only during "FREE Shipping" sales
Shipping is calculated by weight, country & postal code and is then combined and shipped in one parcel or package.
· Shipping does not include customs taxes and duties fees.
· Please know your customs importing requirements, taxes, duties & holding times and please be OK with them before buying from me.
NOTICE: Your order will be held at customs if there are any unpaid taxes or duties owed on your order! Please check that and pay any fees due before asking why your package as not arrived yet.
First Class International shipping:
***If you choose to have your order shipped First Class International please remember I cannot provide a tracking number and shipping time is significantly longer (10 to 35 days) Please give it time, it is cheap but not fast.
If your package does not arrive within the 30 days, at the latest, please contact me. We insure all orders and will do all we can to help you get your order, rather we try and locate your order or refund you, we will always do our best to make you happy.
Estimated Shipping time:
- Shipping may take 2 to 10 business days (Domestic) depending on your location. International orders may take longer depending on your customs. (I will ship same day or within 24 hrs)
- Notice: Alaska, Hawaii & Porte Rico; we ship first class & parcel post (which ships by boat, not plane) which will take from 7 to 18 days to get to you.
- If you would like it to go Priority Mail then shipping will be $3.99 more.
- West coast 2 - 5 days
- Central 3 - 6 days
- East coast 5 - 7 days
- 10 to 15 days, sometimes as long as 30 days. (It depends on if you shipped it first class or your customs holds your package or if there are taxes or duties owed.)
- Order(s) will be shipped within 8 to 12 hours of payment clearing. (The sooner the better)
- Shipping insurance is included in S/H in the shipping charges in each order.